Privacy Policy

We are committed to safeguarding the privacy of visitors to our website. This policy explains what we will do with your personal information.

By consenting to our use of cookies in accordance with the terms of this policy when you first visit our website, you allow us to use cookies every time you visit the site.

Informed Consent Under Israeli Law

In accordance with Amendment 13 to the Israeli Privacy Protection Law, we are required to obtain your informed, free, and explicit consent before collecting and processing your personal information.

Informed consent: We clearly explain what information is collected, why it is collected, and how it is used.
Free consent: You are free to refuse or withdraw your consent at any time.
Explicit consent: We request separate consent for each purpose, including analytics and marketing cookies.
Separate consent: We request separate consent for each purpose and do not assume general consent.

Information We Collect

Information about your computer, including your IP address, geographic location, browser type and version, and operating system
Information about your visits to and use of the website, including referral source, length of visit, page views, and your navigation paths on the site
Information, such as your email address, that you enter when registering on our website
Information you enter when creating a profile on our website — for example, your name, profile pictures, gender, birthday, relationship status, interests and hobbies, education details, and employment details
Information, such as your name and email address, that you enter to set up a subscription to our email notifications and/or newsletter
Information you enter while using services on our website
Information generated while using our website, including when, how often, and under what circumstances you use it
Information relating to any purchases, services you use, or transactions you carry out on our website, including your name, address, phone number, email address, and credit card details
Information you post on our website with the intention of publishing it online, including your username, profile pictures, and the content of your comments
Information contained in messages you send us by email or through our website, including the content of the message and its metadata
Any other type of personal information you send to us

Before disclosing to us the personal information of another person, you must obtain that person’s consent both for the sharing and for the processing of that personal information under this policy.

Use of Your Personal Information

Personal information provided to us through our website will be used for the purposes specified in this policy or on the relevant pages of the site. We may use your personal information for the following purposes:

Administering our website and business
Personalizing the website for you
Enabling you to use the services available on our website
Sending goods purchased through the website
Providing services purchased through the website
Sending you statements, invoices, and payment reminders, and collecting payments from you
Sending you non-marketing commercial communications
Sending you email notifications that you have specifically requested
Sending our newsletter to you by email, if you have requested it (you may notify us at any time if you no longer wish to receive the newsletter)
Sending marketing communications relating to our business and the businesses of carefully selected third parties that we believe may be of interest to you, by mail or, where you have specifically consented to this, by email or similar technologies (you may notify us at any time if you no longer wish to receive marketing communications)
Providing statistical information about our users to third parties (but this third party will not be able to identify any individual user from the information)
Handling inquiries and complaints made by or relating to you concerning our website
Keeping our website secure and preventing fraud
Verifying compliance with the terms of service governing the use of the website (including monitoring private messages sent through our website’s private messaging service)
Other uses

If you provide us with personal information for publication on our website, we will publish it and use it in other ways in accordance with the license you grant us. Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using the site’s privacy controls. We will not, without your consent, provide your personal information to any third party for that party’s direct marketing purposes, or those of any other third party.

Disclosure of Personal Information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors, insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies (meaning our subsidiaries, our holding company, and all its other subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

To the extent required by law
In connection with any ongoing or prospective legal proceedings
In order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
To the purchaser (or prospective purchaser) of any business or asset we are selling (or considering selling)
To any person whom we reasonably believe may apply to a court or other competent authority for disclosure of that personal information, where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information

Except as provided in this policy, we will not provide your personal information to third parties.

International Data Transfers

Information we collect may be stored, processed, and transferred between any of the countries in which we operate, in order to enable us to use it in accordance with this policy.

Information we collect may be transferred to the following countries, which do not have data protection laws equivalent to those in force in Israel: the United States of America, Russia, Japan, China, and India.

Personal information you publish on our website, or submit for publication on our website, may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

You expressly consent to the transfers of personal information described in this section.

Important note: Under Israeli law, transferring information to countries that do not have an adequate level of protection requires your explicit consent or compliance with special conditions. We are committed to meeting the requirements of Israeli law for all international data transfers.

Retention of Personal Information

This section sets out our data retention policy and procedure, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.

Personal information that we process for any purpose or purposes will not be kept for longer than is necessary for that purpose or those purposes.

Notwithstanding the other provisions of this section, we will retain documents (including electronic documents) containing personal data:

To the extent required by law
If we believe that the documents may be relevant to any ongoing or prospective legal proceedings
In order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)

Security of Your Personal Information

We will take reasonable organizational and technical precautions to prevent the loss, misuse, or alteration of your personal information.

We will store all personal information you provide on secure servers (protected by a password and a firewall)
All electronic financial transactions made through our website will be protected using encryption technology
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet
You are responsible for keeping the password you use to access our website confidential; we will not ask you for your password (except when you log in to our website)

Amendments

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes made to this policy. We may notify you of changes to this policy by email or through our website’s private messaging system.

Your Rights Under Israeli Law

In accordance with Amendment 13 to the Israeli Privacy Protection Law, you have the following rights:

Right to know: To receive full information about the collection of information, the purpose of its use, and the third parties with whom it is shared
Right of access: To request and receive a copy of the information collected about you (subject to providing adequate proof of your identity — an ID card or passport)
Right to rectification: To request the correction of inaccurate, incomplete, or outdated information
Right to erasure: To request the deletion of your personal information (the right to be forgotten)
Right to object: To object to the processing of your information for marketing or other purposes
Right to portability: To receive your information in a structured, transferable format
Right to restriction of processing: To request the restriction of the processing of your information in certain circumstances
Right to provide separate consent: To give separate consent for each purpose, including analytics and marketing cookies

We may refuse to provide personal information you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes. In practice, you will usually have expressly agreed in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of having your personal information used for marketing purposes.

Third-Party Websites

Our website includes links to, and details of, third-party websites. We have no control over, and are not responsible for, the privacy policies and practices of any third party.

Updating Information

Please let us know if there is a need to correct or update the personal information we hold about you.

Cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by your browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of your current browsing session, when you close your browser. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

The names of the cookies we use on our website, and the purposes for which they are used, are set out below:

We use Google Analytics services on our website to recognize a computer when a user visits the website / to track users as they navigate the website / to enable use of a shopping cart on the website / to improve the usability of the website / to analyze the use of the website / to administer the website / to prevent fraud and improve the security of the website / to personalize the website for each user / to serve targeted advertising which may be of particular interest to specific users

Most browsers allow you to refuse to accept cookies — for example:

In Internet Explorer (version 10), you can block cookies using the cookie handling override settings available by clicking “Tools,” “Internet Options,” “Privacy,” and then “Advanced”
In Firefox (version 24), you can block all cookies by clicking “Tools,” “Options,” “Privacy,” selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”
In Chrome (version 29), you can block all cookies by accessing the “Customize and control” menu, then clicking “Settings,” “Show advanced settings,” and “Content settings,” and then selecting “Block sites from setting any data” under the “Cookies” heading

Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

You can delete cookies already stored on your computer — for example:

In Internet Explorer (version 10), you must delete cookie files manually (instructions can be found at http://support.microsoft.com/kb/278835)
In Firefox (version 24), you can delete cookies by clicking “Tools,” “Options,” and “Privacy,” then selecting “Use custom settings for history,” clicking “Show Cookies,” and then “Remove All Cookies”
In Chrome (version 29), you can delete all cookies by accessing the “Customize and control” menu, then clicking “Settings,” “Show advanced settings,” and “Clear browsing data,” then selecting “Delete cookies and other site and plug-in data,” and finally clicking “Clear browsing data”

Deleting cookies will have a negative impact on the usability of many websites.

Contact Us

For questions, requests, or complaints regarding our privacy policy:

Email: info@kcross.com
Website address: https://kcross.app
Company name:

Privacy Protection Authority

If you are dissatisfied with the handling of your request, you may contact the Israeli Privacy Protection Authority:

Website: Privacy Protection Authority
Phone: 02-509-7000
Email: privacy@justice.gov.il

Last updated: August 17, 2025

This policy complies with the requirements of Amendment 13 to the Israeli Privacy Protection Law and is updated in accordance with changes in the law.